Service of Aloha Employee Recognition

We are honored recognize Lei Kihara for her service of Aloha.  Lei has been a member of the Classic Resorts Big Island Ohana for 14 years and has received many outstanding reviews for service and exceeding the expectations of our guests.  If you had the opportunity to meet Lei during your stay and want to congratulate her please feel free to comment on this post.

We asked Lei what she liked about her job and this is what she had to say:

“One of the pleasures of my job is when return guests arrive and exclaim “We’re home!” as they sink into the chairs at my check-in desk.  They feel reassured to see a familiar face and know that I’m going to make things right for their stay.  I like the opportunity this position gives me to interact with different people – all ages from all over!  Lately I’ve seen more young women in their mid-to-late 20’s traveling together on girlfriend vacations.  Then of course, we have lots of couples, families and golfers.  I would say that my love of people drives me to make sure each one leaves happy and satisfied.”

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Guest Review from Trip Advisor

Fantastic!
Visitor from Philadelphia

Just returned from Hawaii. We stayed at the Islands, while they are not the closest to the beach, they were fantastic! Extremely beautiful and spacious. It was right on the golf course and nicely landscaped. Make sure you get a beach club card with your unit because the beach club is some of the best snorkeling that we had our whole trip. Our unit had a gas grill, seating outside for dining as well as a very well equipped kitchen. Barely saw anyone else on the property. Pool is small, but nice with lava rocks and a waterfall. I would buy a unit there if I didn’t live so far away!

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Guest Review From Expedia

“Amazingly spacious and comfortable-great for families.”

The Islands was a great property. The condo was immaculate, there were groceries stocked upon our arrival, and the cleaning service came daily. The property was very well kept, and had beautiful landscaping surrounding it. The location was great with golf, tennis and the beach within walking distance. We loved the new mall that opened nearby, especially the Tommy Bahamas Restaurant! I can’t wait to go back.

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