Reservation Policies & Fees

Deposit

  • 25% Refundable Deposit, inclusive of tax will be charged at time of booking.
  • For Christmas/New Years (12/19-1/4) booking, we will take a 25% non-refundable deposit inclusive of tax at time of booking.

Remaining Balance

  • For non-festive travel dates: Will automatically be charged on credit card provided 60 days prior to arrival.
  • Festive travel dates: Will automatically be charged on credit card provided 120 days prior to arrival.

Cancellation Terms

  • Travel dates 1/5-12/18: 61 days or more notification prior to arrival, deposit will be refunded.
  • Travel dates 12/19-1/4: Less than 120 days notification prior to arrival, full reservation value will be forfeited/no refunds.
  • *Deposit and Cancellation policies may vary depending on when your reservation was booked. Please check your confirmation for your deposit and cancellation terms.

Pet Policy

It is important to understand that the state of Hawaii has strict protocols when it comes to bringing animals to Hawaii. There are quarantine requirements, health certificates, and other forms that must be completed prior to travel. Mauna Lani Point does not allow pets for guest stays. Certified service animals are allowed and must be registered on property.

Fees

  • All Reservations will be assessed a 5.0% service fee plus taxes.
  • There is a $350 (for one-bedrooms) and $450 (for two-bedrooms) plus applicable taxes housekeeping fee at Mauna Lani Point. 
  • A non-refundable Damage Waiver fee of $99, plus tax if applicable, will be applied to the total cost of your reservation. This will cover the costs of any accidental damage of the vacation rental and its contents up to $1,500.  

Check-In/Check-Out Times

  • Check-in is 4:00PM; Check-out is 11:00AM